Public Services and Admin
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Candidate No. 1390 - Community Out Reach Development Worker
A community engagement person delivering a social integration project to diverse communities.
Supports the beneficiaries in the development of their IT skills to increase access to information.
Markets the service to community groups, service users and their families.
Coming from a sales and marketing background he is a confident bilingual communicator
and translator of English and Arabic.
- Interpersonal skills used to engage with families from diverse social and ethnic backgrounds.
- Prioritise and organise varied duties and responsibilities whilst maintaining quality and achieving deadlines.
- Bilingual English and Arabic used to conduct groups, educational workshops and Public speaking and translate various literature.
- Impartial advocate with an understanding of complex family dynamics and issues.
- Plan, organise and structure the delivery of IT Champion session to a diverse beneficiary groups.
- Bilingual, translates brochures and additional marketing material to support with informing minority groups of how to access and use services.
- Encourage and motivate service users to enhance their IT skills and gain access to impartial information.
- Produce reports on the impact of service delivery. Write routine correspondence update and maintain database accurately.
- Carryout inductions to the service to local community organisations, service users and their family.
- Contributes to the team’s attainment of targets and outcomes and the organisation capacity building with local communities.
- In all aspects of administration self-servicing with a sound working knowledge of Microsoft Office.
2015 Community Interpreting Course
2010 Business Planning and Preparation
2010 IT support and maintenance
2009 ESOL Level 2 and Work
1992 BSc Metallurgical Engineering